Western Health Advantage Behavioral Health Benefits

Western Health Advantage offers members a variety of behavioral health services. Learn how to get mental health care and prepare for your appointment below.

Studies show that mental health plays a vital role in overall wellness. Mental health conditions, such as depression and anxiety, can negatively impact your mental function, concentration, persistence, and pace, and there is a well-documented link between depression, anxiety, and chronic pain. You cannot treat your mind and body as completely independent things. For these reasons, both Canopy Health and Western Health Advantage (WHA) take behavioral health services seriously. WHA offers valuable programs that help identify, educate, and treat at-risk members. 

Depression and Anxiety Impact Your Overall Health

Too often, people overlook or minimize behavioral health issues. Unfortunately, mental health conditions, such as depression and anxiety, have a significant impact on your overall health. Clinical depression is more than feeling sad or “blue.” Instead, depression involves persistent:

  • Feelings of sadness, anxiety, and emotional emptiness
  • Hopelessness and helplessness
  • Guilt 
  • Irritability
  • Decreased self-worth
  • Decreased interest in your hobbies and daily activities
  • Fatigue and diminished energy
  • Poor concentration and memory problems
  • Difficulty making decisions
  • Disrupted sleep (either sleeping too much or too little)
  • Changes in your appetite and weight
  • Thoughts of suicide or self-harm

These thoughts and feelings can negatively impact your ability to function at home, school, or work. Individuals might also experience physical symptoms associated with your depression, such as chronic pain. 

WHA’s Mental Health Preventive Programs 

Western Health Advantage offers a series of easily-accessible mental health preventive programs, including:

Postpartum Depression Screening Program

Helps educate mothers about postpartum depression, its symptoms, and treatment options and community resources.

Depression Screening After a Serious Medical Event

After a serious medical event, such as a heart attack, stroke, or cancer diagnosis, many people feel anxious and depressed. WHA’s behavioral therapists can help patients and their families deal with the mental trauma and uncertainty associated with a serious medical condition.

WHA’s behavioral health prevention services are performed by licensed behavioral health specialists, and services are available both by telephone and in-person. If needed, a therapist or other mental health provider is available 24/7.

Accessing Your Western Advantage Behavioral Health Benefits

In addition to WHA’s preventive mental health programs, members can access a wide variety of qualified mental health providers, including psychologists, therapists, psychiatrists, and substance abuse specialists. WHA has partnered with Magellan Health to coordinate its mental and behavioral health services. 

The process of initiating mental health treatment is relatively simple. Once you identify a need for mental treatment, you should contact Magellan Health directly. You do not need preauthorization or a referral from your primary care provider for behavioral health services. Once you have scheduled an appointment, you’ll have an opportunity to speak with a licensed behavioral health care manager, who will assess your needs and direct you to a qualified Magellan Health provider. 

During a Mental Health Crisis, Call 911 or Go Directly to the Emergency Room 

If you are struggling with thoughts of suicide, self-harm, or harming others, you should seek immediate treatment at an emergency room or call 911. Doctors can help you address your mental health problems with medications, counseling, and other services. You should never wait for a referral in an emergency situation. 

Preparing for Your Behavioral Health Appointment

You should take some time preparing for your behavioral health appointment. It’s in your best interest to:

  • Reflect on how your mental health symptoms are negatively impacting your life and relationships
  • Ask your family members if they have insight or concerns they would like to share with your mental health provider
  • Compile information about your mental health history, especially if you have a significant history of hospitalizations and outpatient care
  • Think about your willingness to take medications or engage in therapy sessions
  • Confirm your co-pay or deductible for the appointment

Canopy Health and Western Health Advantage: Your Partners in Behavioral Health

Western Health Advantage is part of Canopy Health’s team of carriers, physicians, hospitals, and other medical providers. We are committed to our members’ behavioral and mental health needs and offer them a wide variety of quality treatment options. To learn more, contact us at 888-8-CANOPY.